Support Overview

We are committed to providing you the best possible support along with high quality products. Our Technical Staff is available from 9:00 am to 5:00 pm Eastern USA Time, Monday through Friday to assist you with any questions concerning our products. You can contact us by emailing:

Or you may call our US Headquarters at +1 508-893-3115. If you are unable to call during regular business hours, you may leave a message on our general mail box at any time and our Technical Support Team will typically return your call within 24 hours.

European customers, please contact our Customer Support Laboratory office located in Aalst, Belgium. You can reach our staff via the email addresses listed above or you can call Sales at +34 687 85 91 90 and Applications/Tech Support at +32 478 924105